You're no stranger to
the dangers out there, but if you're like me you want a reference guide of the
signs to look for to determine if you've been hacked, and how to respond if it
happens to you or your business... well lucky you! You have stumbled on the
right article.
Below are the two
lists you have been looking for to determine if you have possibly been hacked,
been loaded with malware, or other cyber-attack methods and another to set you
on the right course to respond to these incidents.
Red Flags of a
Potential Cyber Attack
·
Standard programs and
files that will not open or work.
·
Files have been
deleted, or contents have changed without your involvement.
·
You find that
passwords have unexpectedly changed.
·
Unknown software
appears or unexpectedly begins installing.
·
The computer is
connecting to the internet frequently when you are not using it.
·
Your internet searches
are being redirected.
·
Extra browser windows
may appear, or turn off without your involvement.
·
Unrecognized
anti-virus software scans randomly appear.
·
Additional toolbars
are added to your internet browser.
·
Frequent pop-ups load
when you access the internet.
·
Your mouse/pointer
moves on your screen intelligently on its own.
·
Your task manager, registry
editor, anti-malware, and/or anti-virus software appear to be disconnected or
disabled.
·
Your e-mail contacts
begin to receive e-mails from you, which you did not send.
·
Money disappears from
your bank account.
·
You receive invoices
or find payments made for purchases you did not make.
How to Respond to a
Cyber Attack
1.
Remove the source of
the connection by disconnecting from the internet and disconnect your router.
2.
Shut down the computer
and restart it using the safe mode referenced in the computer's operating
manual. (You can also use another safe device to look online for how to do this
if the manual is no longer in your possession.)
3.
Access your programs
and features from the control panel to determine if any new files were added
and uninstall them immediately.
4.
Run an
anti-virus/spyware scan before its next scheduled time to clean up any found
concerns.
5.
Restore your files
using a previously backed up date prior to the suspected hack.
6.
Warn e-mail contacts
not to open e-mails or click on links from that period as they may be
compromised.
--- Business owner?
Read on your tasks do not end there...
1.
Alert financial
institutions, HIPAA, SEC, FINRA, or other applicable industry regulating bodies
of the situation and follow their protocols on the next actions needed to
protect your funds.
2.
Notify partners and
clients of potential breach via phone calls (using a vendor to assist if
necessary) as early as possible (state laws differ on minimum notification
periods and credit monitoring requirements).
3.
Send written notification
via postal mail and electronic communication if possible which clearly states a
data breach occurred, what information was compromised, and what remedies you
are providing (such as a toll free number for more details, free credit
monitoring etc.) and the steps you are taking to ensure no further damage is
done.
4.
If this has affected
more than 500 customers, many states will also require a notice to be filed
with the attorney's general office.
5.
Notify local and
federal authorities.
6.
Notify your cyber
insurance company of the attack.
7.
Consider calling in a
cyber forensics team to test your network for find out the type of attack
occurred, how it gained access to your network and further identify potential
vulnerabilities that can be exploited so they can be strengthened before
another attack occurs.
8.
Review and update your
incident response plan at least once a year. This should be a written plan that
includes all the steps necessary to take after an incident occurs, the contact
details for each, and an updated map of your computer network to aid in
accessing potential vulnerabilities.
Tie National is Your
Nationwide Technology Partner - Providing Outsourced IT Solutions, Managed
Services, and Business Technology Since 2003.
Tie National's
flexible services empower companies of all sizes to make smart and
cost-effective choices for their evolving needs. End-to-end solutions are
supported by over 5000 nationwide field resources, 24/7/365 IT support call
center, and long standing manufacturer and vendor partnerships making Tie
National the first call for your technology needs.
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